Senior citizens and those with disabilities are being urged by the Lexington Division of Emergency Management to take a online survey by the FCC studying the use of the ever increasing social media for life saving potential.
The survey, available at either the FCC website or the DEM website, a response to a recommendation in the National Broadband Plan, according to a press release by the Lexington-Fayette Urban County Government website, is focusing on “text messaging, email, video and photos from mobile and landline broadband services.”
The current 9-1-1 systems are not designed to utilize text messaging, videos or pictures, despite the 70 percent of 9-1-1 calls originating from mobile devices, according to the same press release.
A major concern is that often voice calls might place the individual in greater danger, while texting as well as the other methods being studied, might prevent such subsequent harm and be the only available means of contacting emergency services.  
The FCC has said, timely and relevant videos and photos could help first responders with quick access to information that would aid in their response and provide a higher amount of efficiency, as well as a possible advantage when crimes are being committed.
The survey specificaly asks how those with disabilities would prefer to contact local emergency services when able to access the internet or the other services provided by personal mobile devices.
Other issues being researched include:

• the feasibility and limitations associated with text messages, video and photos
• privacy issues relating to electronic delivering of medical information
• technical and policy standards
• education and awareness
• coordination with the public safety and emergency management

The survey is being conducted through April 24.